Multiple meetings with the family. Paper order forms. Then the proof comes back from the monument company wrong, and you start again. Remember Them does it with the family in about ten minutes.
Three days free — long enough to recreate the last three memorials you sold and see how close it gets. $150 a month after that on a six-month term, or $350 month to month with no commitment.
The difference
2–10 hrs
~10 min
How it works
A thick catalogue isn't a service — it's the reason families can't decide. So the software does the narrowing instead of asking the family to do it.
"She fed everyone who walked through the door." That's enough to start.
The questions a good interviewer would ask. What did their hands look like?
One suggestion at a time. Yes, maybe, or no — with the reason attached.
Real granite, real sizes, priced from your supplier's sheet. Then the order form.
What it changes
The ten hours you spend on a headstone are hours you're not spending on the parts of the business only you can do.
They leave having decided, instead of leaving with a catalogue and a knot in their stomach. That's the visit they'll tell people about.
When families can actually see the options, they choose more of them. You already know this — it's why you show samples rather than a price list.
The question everyone asks
Your first three days
Most software trials fail because nobody knows what to do with them. Here is exactly what to do with this one — it takes about half an hour, and you don’t need a family in the building.
Start here
Pull the last three markers you sold. Run each one through as if the family were sitting there — the same stories, the same person — and see what comes back.
Why this one first: you already know what those families chose and what you charged. It is the only honest test there is. Either the software lands near the memorial you actually sold, or it finds something better that you would have shown them if there had been time. Both answers tell you something. A blank demo tells you nothing.
Then this
Your father. Your grandmother. Yourself, if you would rather. Answer the questions honestly, the way a family would.
Why it matters: this is the only way to find out whether the interview actually works. Recreating a sale tests the pricing and the product list. Designing for someone you knew tests the part that has to earn a grieving family’s trust — and you will know within two questions whether it does.
Pricing
$150 / month
per funeral home · six-month initial term · automatic payment
Prefer no commitment? $350 a month, month to month, cancel any month with nothing owed. Same software either way. Leave the discounted rate inside the six months and the discount is recaptured — a flat $200, however many months you had it.
| Memorials per month | Standard | Insured |
|---|---|---|
| 1–5 | 15% | 10% |
| 6–20 | 12% | 8% |
| 21 or more | 10% | 7% |
The right-hand column applies if you carry professional liability cover of $1M per claim and $2M aggregate. The share is charged on what you charge the family — never on taxes, cemetery opening and closing, foundation or permit fees, or third-party shipping billed at cost.
The share falls as your volume rises. We only do well when you sell more, which is the point — it keeps our work pointed at helping families decide rather than at selling you features.
Start your 3-day free trialCard required. Nothing is charged until day four. Cancel in the first three days and you pay nothing.
Before you start
Enough, if you don’t wait for a family. Recreate the last three memorials you sold — you already know what those families chose, so you can judge the result honestly — then design one for someone you loved. That is about half an hour, and it answers the question better than a walkthrough would.
If you need longer because you’re waiting on a particular family, email me and I’ll extend it. I would rather you try it properly than decide against it because the calendar was awkward.
No. It works from the price lists you already use and fills in the order forms your monument companies already send you. It sits on top of the relationships you have, and you can upload a new price list yourself whenever one changes.
They stay in the room. The software doesn’t sell — it removes the part of their job that was paperwork and revisions. What’s left is the part they’re actually good at, and they get to do more of it.
A family reaches a finished design in ten clicks or fewer, and can always go back and choose differently. If it needed a training day it would have failed. Nothing to install — it runs in the browser you already have, on a desk or a tablet.
It ties what I earn to what you sell. The subscription keeps the software running; the share means I only do well when orders are actually going through it. It falls as your volume rises, so the homes using it most pay the least on each one.
On the $350 month-to-month rate, any month, with nothing owed. On the discounted $150 partner rate you have committed to six months, and leaving early recaptures the discount — a flat $200, however many months you had it. Cancel during the three days and you are not charged at all.
Who's behind it
I've sat at the table for this conversation more times than I can count, and managed the cemeteries where the stones end up. The software exists because I know exactly where those ten hours go — and that families decide more confidently when they can see clearly.
Show them. Don’t ask them to imagine.
The last three you sold. Run them through tonight and you will know by morning whether this belongs in your arrangement room.
Questions first? bhomer@healingpartners.us